Luxury holiday accommodation in the Brecon Beacons

Pen Y Caeau Farm, Cwmdu, Crickhowell    |    01874 730907

 

Terms & Conditions

Terms & conditions

The contract for a short-term holiday rental shall be made between the Owners of Weaver's Cottage, and the Client (as representative of all Guests both staying and visiting), and will be entered into when the Owners issue a confirmation email, subject to all of the following booking conditions.

Booking and deposit information

Booking confirmation will only be accepted on receipt of payment of £200, or the total cost of the booking if more than eight weeks before the start of the rental.

Balance of payment is to be made eight weeks prior to arrival. Non-payment of the balance of the rental on or before the due date shall be construed as a cancellation of the contract by the Client and the Owners shall not incur any liability to the Client or other Guests in respect of any loss or damage following such cancellation. The deposit paid will not be refundable.

The number of guests staying at the rental property must be confirmed at the time of booking. Only the stated number of staying guests are allowed. If staying guest numbers are to change then the Owners must be notified before arrival.  A reasonable number of visiting guests (those who are not staying) are allowed. Please discuss the number of likely visiting guests with the Owners at the time of booking.

Where applicable the date on which the final balance is required will be sent out with the acknowledgement of reservation.

No bookings can be accepted by those under 18 years of age.

Arrival and departure times

Rentals commence, unless otherwise agreed with the Owners, at 3.30 pm on the day of arrival and terminate at 10.30am on the day of departure.

Linen supplied

The Owners will supply pillows (two per Guest), duvets, bed linen and towels for each Guest. Drying-up cloths for the kitchen will also be provided.

Keys

One set of keys for the external doors will be made available. If a door key is lost the Owners reserve the right to recover a fee from the Client to cover the cost of replacement.

Dogs and other pets

No dogs are allowed at the property as it is surrounded by fields that are part of a working farm and open common land which is grazed by sheep and ponies.

Assistance dogs are permitted. They must be kept under control and are not permitted on the furniture or upstairs in the property. If in the garden, they must not be left unattended at any time. The Owners must be notified of the intended presence of any assistance dogs prior to booking.
Nor are pets other than dogs permitted to stay in or at the rental property unless prior approval is given by the Owners.

Smoking & other prohibited activities

No smoking is permitted inside any of the rental property.  Guests may smoke outside the confines of the farmyard.

Unless agreed otherwise in writing with the Owners the rented property shall be used solely for holiday purposes and the Client or any other Guests shall not sub-let the property, or any part of the property, or any equipment from the property.

No dangerous, offensive, excessively noisy, illegal or immoral activities are to take place (including activities over the internet) at or in the rental property.

Cleaning, taking care of the property & when you leave

The property is cleaned thoroughly between each let. The Client and other Guests shall take all reasonable and proper care of the property and its furniture, pictures, fittings and effects in or on the property and leave them in the same state of repair and condition as at the beginning of the rental.

The Owners shall be allowed the right to enter the property at all reasonable times for purposes of inspection or to carry out any necessary repairs or maintenance.

The Owners reserve the right to take a cautionary deposit at any time against breakages/additional cleaning charges or other items.

At the end of stay the Client and other Guests will strip all used bedding from beds and, together with used towels and bath mats, will place the used bedding in the master bedroom.
The rental property should be left in a clean and tidy condition on departure to enable the rental property to be cleaned and prepared for next guests.

The Owners reserve the right to charge the Client for any breakages, damage, loss, extra cleaning etc required either during or after departure, and costs associated with the property being un-rentable until cleaned or repairs have been made.

Cancellation of booking by Client

Any cancellation made by the Client for whatever reason shall be in writing and addressed to the Owners and sent via the email form in Contact Us or by post to the property address. The cancellation date will be the date the e-mail or posted notification arrives with the Owners.

If cancellation takes place within eight weeks of the start of the property rental the Client's liability to the Owners will be limited to the full value of the property rental. However the Owners will seek to re-let the property for the cancelled booking period and if successful will refund the monies paid, less an administration charge for any additional expenses incurred and less any lost rental if only a part re-letting has been possible.

In view of the above the Owners strongly recommend that the Client and other Guests take out insurance cover to protect against the cancellation penalty.

Cancellation of booking by Owners

In the extremely unlikely event of the Owners' cancellation of the booking, the Owners' liability will be limited to the immediate return in full of all monies paid.

Only in special circumstances can the Owners accept alterations to bookings once confirmation of a booking has been issued.

Liability

While the Owners have used their best endeavours to ensure accuracy of all information supplied and details of the rental property is given in good faith, no warranty is given as to their accuracy and they do not accept responsibility or liability for any loss or damage resulting from information given or statements made whether orally or in writing.

The Owners give no guarantee or warranty as to the state or condition of the property and will not be liable for any act, neglect or default on their part or any other person, nor for any accident, damage, loss, injury, expense or inconvenience whether to person or property which the Client or any other person may suffer or incur.

Although the Owners will use their best endeavours to fix any broken domestic appliances or other equipment/contents as soon as possible, the Client and other Guests acknowledge that due to the limited period of hire, it may not be possible to repair such items during the period of hire.
Use of all amenities where offered is entirely at the Client's or other Guests' risk and no responsibility can be accepted for loss or damage to Client's or other Guests' belongings, cars or their contents.

The Owners cannot accept responsibility for a shortage of water or electricity where this is as a result of a drought, or for any other reason outside of the Owners' reasonable control.

Lost property

Lost property will be held for six months after which all items not claimed will be given to charity. Any items left behind will only be returned upon request by the Client or other Guest.  The Client or other Guest must specify the method of return of the lost property and cover all costs.  Payment of all charges must be made before lost property is returned.

Once the goods are dispatched, the Owners will not accept responsibility for any loss of or damaged to the goods.

Complaints

The Owners' staff have no authority to vary the terms & conditions of trading and no telephone or other conversations, description or opinion, albeit in good faith, shall be held to alter the Owners' printed matter.

Should there be any cause for complaint during the occupation of the property it must be notified promptly to the Owners and, in the case of serious problems, confirmed in writing.

The rental property is located in a rural and farming area and any actions that interrupt or endanger the livelihood of others at the rental property or within the surrounding farm land will constitute a breach of the agreement.

Governing laws

The construction, validity and performance of the agreement shall be governed by the law of England and Wales and both parties submit to the non-exclusive jurisdiction of the UK Courts.